Full course description
Monday, June 9 to Thursday, June 12, 2025
6:00 PM to 9:10 PM
Professor: Hernando Otero
The curriculum reviews the phases of a typical mediation, from start to finish. The professor discusses each phase with the students. Following the general discussion, participants will take on the roles of mediators and advocates and actively conduct a simulated mediation process. They will receive expert coaching advice along the way. In addition, the course touches on issues associated with building a practice as mediator, applicable ethical codes and guidelines, an analysis of the international growth in the field, and much more.
Policies and Processes
Refunds:
The following is the refund policy for courses registered through our Professional and Lifelong Learning Portal (https://american.catalog.instructure.com/).
Learners will be eligible for a refund (minus any non-refundable fees) if they drop a course and request a refund no later than the date the course starts as per the dates in Canvas and/or Canvas Catalog platforms. If a learner registered for a course after the start date, they will be ineligible for a refund.
Learners registered for on-demand courses without a start date will be eligible for a refund if the course is dropped and a refund is requested within 24 hours of registration and when there is no record of page views or participation in the Canvas Platform.
Refund requests will be denied if requested after a course’s start date, 24 hours after registration in the case of on-demand courses without a start date, or when there is a record of page views or participation in the canvas Platform.
Payments and fees:
For payments with credit cards, debit cards or bank accounts, the tuition cost includes a non-refundable 4% administrative fee. In case an eligible refund is requested, the net funds returned will be the tuition minus 4%.
Notice about AU Non-Credit Courses:
Non-credit courses are not recorded in American University transcripts. No credit is earned from these courses and grades are not posted. Learners enrolled in Non-Credit courses will not receive an AU ID or have access to services and or facilities reserved for AU students. Access to the AU library system will be available to all members of the greater Washington DC area through visitor services. See the link for more information https://www.american.edu/library/services/visitors.cfm
For Information about this course:
Please contact
Bjorn Arp at