Hotel and Resorts: Management & Franchise Agreements - Summer 2024

Taught by Steven Shapiro, along with experts in hotel law, the prominent, but not exclusive current model, is for a real estate developer to own, design, and build a hotel.  The hotel owner is often expert in creating the building, but has no real knowledge of the hotel business.  The owner then will enter into a franchise agreement with a hotel company, maybe Hyatt or Marriott, for a brand that properly fits the hotel concept.  At the same time, the hotel owner needs to staff the property, and will engage in a management agreement with a company to provide the general manager, and staff that actually operates the business.

Policies and Processes

Refunds:

The following is the refund policy for courses registered through our Professional and Lifelong Learning Portal (https://american.catalog.instructure.com/).

Learners will be eligible for a refund (minus any non-refundable fees) if they drop a course and request a refund no later than the date the course starts as per the dates in Canvas and/or Canvas Catalog platforms. If a learner registered for a course after the start date, they will be ineligible for a refund.

Learners registered for on-demand courses without a start date will be eligible for a refund if the course is dropped and a refund is requested within 24 hours of registration and when there is no record of page views or participation in the Canvas Platform.

Refund requests will be denied if requested after a course’s start date, 24 hours after registration in the case of on-demand courses without a start date, or when there is a record of page views or participation in the canvas Platform.

Payments and fees:

For payments with credit cards, debit cards or bank accounts, the tuition cost includes a non-refundable 4% administrative fee. In case an eligible refund is requested, the net funds returned will be the tuition minus 4%. 

Notice about AU Non-Credit Courses:

Non-credit courses are not recorded in American University transcripts. No credit is earned from these courses and grades are not posted. Learners enrolled in Non-Credit courses will not receive an AU ID or have access to services and or facilities reserved for AU students. Access to the AU library system will be available to all members of the greater Washington DC area through visitor services. See the link for more information https://www.american.edu/library/services/visitors.cfm

For Information about this course:

Please contact

Steven Shapiro at

steven.shapiro@wcl.american.edu

301.525.4569