SHRM's global HR credentials, SHRM-CP and SHRM-SCP, offer growth, advancement and recognition. These credentials are based on extensive global research involving employers, academics, and practicing HR professionals at all levels to ensure they maintain an industry-leading level of excellence and relevance in this ever-evolving profession.

By becoming SHRM certified, you prove your knowledge, competency and value to colleagues and to employers looking for a competitive edge in today's global economy. Wherever your career takes you, your SHRM certification will define you as an HR expert and leader.

Ensure you're prepared with our course designed for SHRM credential candidates. Expand and test your knowledge and practical, real-life competencies in areas critical for HR career success.

Eric Johansen, SPHR, SHRM-SCP, has over 25 years of combined HR experience across the private, government, and military sectors. In the private sector he spent time as director of human resources and recruiter. He passed the Professional in Human Resources in 2009, the Senior Professional in Human Resources in 2011, and the SHRM Senior Certified Professional in 2016.

Eric started with Bureau of Intelligence and Research (INR), US Department of State in April 2009 where he served as a Human Resources Officer. A graduate of North Georgia College, Eric commissioned in the US Army as a Adjutant General Corps (personnel) officer where he spent eight years on active duty in a variety of assignments and locations, including Germany, Saudi Arabia and Egypt.

Policies and Processes

Refunds:

The following is the refund policy for courses registered through our Professional and Lifelong Learning Portal (https://american.catalog.instructure.com/).

Learners will be eligible for a refund (minus any non-refundable fees) if they drop a course and request a refund no later than the date the course starts as per the dates in Canvas and/or Canvas Catalog platforms. If a learner registered for a course after the start date, they will be ineligible for a refund.

Learners registered for on-demand courses without a start date will be eligible for a refund if the course is dropped and a refund is requested within 24 hours of registration and when there is no record of page views or participation in the Canvas Platform.

Refund requests will be denied if requested after a course’s start date, 24 hours after registration in the case of on-demand courses without a start date, or when there is a record of page views or participation in the canvas Platform.

Payments and fees:

For payments with credit cards, debit cards or bank accounts, the tuition cost includes a non-refundable 4% administrative fee. In case an eligible refund is requested, the net funds returned will be the tuition minus 4%. 

Notice about AU Non-Credit Courses:

Non-credit courses are not recorded in American University transcripts. No credit is earned from these courses and grades are not posted. Learners enrolled in Non-Credit courses will not receive an AU ID or have access to services and or facilities reserved for AU students. Access to the AU library system will be available to all members of the greater Washington DC area through visitor services. See the link for more information https://www.american.edu/library/services/visitors.cfm